Excessive stress can end up in workplace violence
Stress for Success
May 10, 2011


Work shouldn’t be a scary place. But it is for many people. Unfortunately, America has the highest violent crime rate of any industrialized nation. On average 20 workers are murdered each week in the U. S. making homicide the second highest cause of workplace deaths and the leading cause for women. The Bureau of Labor Statistics reports that over two million Americans are affected by workplace violence annually.

What can you do to protect yourself? Be on the lookout for tell-tales signs that trouble is brewing.

Rich Cordivari, V-P of Learning and Development at Allied Barton Security Services, which provides security personnel, shares the following warning signs as originally reported in a 2004 USA Today analysis of deadly workplace violence incidents. Anyone exhibiting these traits may need help and you should notify someone in authority.

1. A normally prompt employee is excessively late or absent; or one who has consistently worked full days leaves work without authorization or gives frequent excuses for shortening the work day;
2. An experienced employee who requires increased supervision;
3. A classic warning sign of employee dissatisfaction is when a normally efficient and productive employee displays a sudden or dramatic drop in performance. Meet with her immediately to develop a plan of action.
4. Significant change in someone’s work habits;
5. Mounting signs of stress may signal trouble is brewing and is often a significant contributor to workplace violence: Like a normally safety-minded employee suddenly is involved in accidents or safety violations; or someone who has trouble focusing and concentrating. Notify the manager who can encourage him to get help.
6. A persistent change in attitude and behavior can be a red flag the person is having problems. Since you’re probably familiar with her personality you’re in a position to notice these changes.
7. A classic warning sign is when a person has a weapons fascination! Don’t ignore this. Report it.
8. Watch for changes in a person’s temperament when under the influence of drugs or alcohol because it’s often associated with violence in the workplace. Follow your organization’s procedure to identify and assist drug or alcohol abusers.
9. Another classic red flag easy to identify but usually ignored is when a person frequently uses excuses and blames others rather than takes personal responsibility for their own actions. A worker who engages in this behavior is typically signaling a need for assistance and may require counseling.

Don’t assume everyone who exhibits any of the behaviors is going to behave violently, however. Consider telling someone about your suspicions when:
· A colleague exhibits a noticeable change in any of the above behaviors;
· When the behavior is displayed constantly;
· Or when any of these behaviors are observed in combination;

These are just a few of the possible warning signs of possible workplace violence. As with any work related issue, report unusual behavior to a manager or someone who has the authority to take action instead of waiting until it’s too late.
Jacquelyn Ferguson, M. S., is an international speaker and a Stress and Wellness Coach. Order her book, Let Your Body Win: Stress Management Plain & Simple, at http://www.letyourbodywin.com/bookstore.html and request she speak to your organization.